Terms of Service
Last Updated: 01 February 2025
Agreement to Terms
These Terms of Service establish a binding legal agreement between you, either as an individual or on behalf of an entity (“you”), and DebtPartner (“Company,” “we,” “us,” or “our”) concerning your access to and use of the debt-partner.com website, along with any related media channels, mobile sites, or applications connected to it (collectively, the “Site”). By accessing or using the Site, you confirm that you have read, understood, and agreed to be bound by these Terms of Service. If you do not agree to all these Terms, you are not authorized to access or use the Site or Services.
Intellectual Property Rights
The content on the Site, including text, images, audio, video, and graphics (collectively, “Content”), as well as any trademarks, logos, and service marks (“Marks”), are owned or licensed by us. These elements are protected by applicable intellectual property and unfair competition laws. Use of Content or Marks without prior written consent is prohibited.
User Responsibilities
Acceptable Use
You agree to use the Site only for lawful purposes and in compliance with all applicable laws and regulations. Additionally, you agree not to:
- Use the Site in any way that violates these Terms.
- Use the Site to transmit harmful code or interfere with its operation.
- Attempt to gain unauthorized access to any part of the Site or its systems.
- Use automated means to access or scrape content from the Site without written permission.
- Collecting data from the Site to compile databases or directories without written permission.
- Attempt to decipher, decompile, disassemble, or reverse engineer any of the software comprising or making up the Site.
- Impersonate another person or entity or misrepresent your affiliation with a person or entity.
- Interfere with other users’ enjoyment of the Site.
Third-Party Websites and Content
The Site may contain links to third-party websites, content, or services not owned or controlled by us. We do not endorse or assume responsibility for third-party content or services. Use of third-party sites is at your own risk.
Termination
We may terminate your access to the Site at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
Disclaimers
Site “As-Is”
The Site is provided on an “as-is” and “as available” basis, without warranties of any kind, either express or implied.
Technical Issues
We do not guarantee uninterrupted, secure, or error-free operation of the Site or that all defects will be corrected.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, punitive, consequential, or exemplary damages arising from your use of the Site.
Privacy Policy
We value your privacy and data security. Please review our Privacy Policy at debt-partner.com/privacy, which is incorporated into these Terms. By using the Site, you consent to the collection, use, and processing of your data in accordance with our Privacy Policy. If you access the Site from outside the United Kingdom, you acknowledge and agree that your data will be transferred to and processed in the United Kingdom.
Changes to Terms
We may update these Terms from time to time. If significant changes are made, we will make reasonable efforts to notify you. Continued use of the Site after changes constitutes acceptance of the new Terms.
General Terms
Entire Agreement
These Terms constitute the entire agreement between you and us regarding the Site and supersede all prior agreements and understandings.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
Waiver
No failure or delay in exercising any right constitutes a waiver of that right.
Governing Law
These Terms are governed by the laws of England and Wales, without regard to its conflict of law principles.
Dispute Resolution
All disputes related to these Terms will be subject to the exclusive jurisdiction of the courts of your country of residence. Both you and DebtPartner agree to the non-exclusive jurisdiction of the courts of England and Wales. You may also pursue claims in your EU country of residence to protect your consumer rights.
Continuous Payment Authority
If you’ve authorized recurring payments as part of our Services through a Continuous Payment Authority (CPA), here’s what you need to know:
What is CPA?
A CPA is an arrangement where you authorize us to charge a payment card on a recurring basis for an agreed amount. Unlike a Direct Debit, it’s linked to your payment card rather than your bank account.
Your Rights
You have the right to cancel a CPA at any time. Once canceled, no future payments will be automatically collected under that agreement.
How to Cancel
You can cancel a CPA at any time by contacting support at support@debt-partner.com.
Contact Information
If you have any questions about these Terms, please contact us at: